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West Central Michigan News

Saturday, September 13, 2025

Central Michigan partners with Paciolan for new ticketing technology

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Ashley Hill Assistant Director of Stewardship & Donor Relations | LinkedIn

Ashley Hill Assistant Director of Stewardship & Donor Relations | LinkedIn

Central Michigan University has signed a multi-year agreement with Paciolan, a platform under Learfield, to enhance its ticketing, fundraising, and marketing technology solutions. This partnership will affect Chippewas athletic events, CMU School of Music performances, University Theatre productions, and university commencements.

The new system aims to improve the customer experience by providing an integrated solution for purchasing tickets and managing profiles through digital features. "We are excited to announce this new partnership with Paciolan as our new ticketing platform," said Amy Folan, Zyzelewski Family Associate Vice Chancellor/Director of Athletics. She added that partnering with Paciolan would offer fans a high-level experience.

Starting March 18 with football season tickets and other events in August, Central Michigan fans can use the mobile ticketing platform for purchasing and receiving tickets via text message. The system allows venue entry using phones while campus staff gather attendance data to enhance attendee profiles. Users can manage accounts on their devices, including transferring or exchanging tickets.

The Paciolan platform integrates into the Central Michigan University Athletics website powered by SIDEARM Sports. Deana Barnes, President of Paciolan, expressed excitement about offering fans a cutting-edge platform: "We look forward to providing the university with innovative solutions that will not only enhance the game day experience but will further strengthen connections."

Central Michigan University benefits from Paciolan's support services and access to experienced specialists for strategic planning and consulting on available tools.

Paciolan has over 40 years of experience serving more than 500 live entertainment organizations globally. Learfield provides media, data, and technology services in intercollegiate athletics.

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