Michigan Works! West Central issued the following announcement on Sept. 16.
Congratulations to our very own Don Palmer, who was recognized as 1 of 16 Shining Star Award winners this week during the 2020 Michigan Works Association Annual Conference!!
"The way Don has handled the COVID-19 pandemic, and stepped up to assist the Unemployment Insurance Agency, has been amazing! He has empathy and patience and can deescalate situations to help calm clients who are extremely irate or upset. His attitude has remained positive through all of the turmoil and he managed to lift everyone up through some of the roughest days with his humor, compassion and support when needed," said Michigan Works! West Central Executive Director Shelly Keene.
Thank you Don for your continued efforts in excellence! This award is well deserved!
Original source can be found here.
Source: Michigan Works! West Central
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